These are just some of the hundreds of wonderful comments by customers who completed our satisfaction survey.
Updates on deliveries would be great. I didn't hear anything until I made contact first.
The range of sizes and lengths is wonderful. Will not purchase from anywhere else anymore.
Excellent service.
Keep producing excellent quality items that last.
Good quality clothing.
Really good service and worked through lockdown for all us key workers who needed them.
Everything was so easy. Good quality products.
Entirely happy with experience.
Your company contacted immediately because you could not supply original item, you offered an excellent alternative which was sent out immediately excellent service.
Excellent customer service, I decided to change the product and they were so helpful.
Good quality of clothing. Exactly what my granddaughter wanted.
Excellent quality products.
My daughter's long length school skirt was good quality. However I would like to see even longer lengths, as she has grown again and the skirt now is well above her knee. She is now 5ft 9.
School trousers for older boys. Not all websites offer this product.
Excellent service - thank you Will for your personalised service and flexibility.., and going the extra mile to help me get the right school trousers! Much appreciated:).
Very straight forward, wish more companies when it comes to uniform give skirt lengths etc. Brilliant service & a happy child.
Great choice.
Always used the school uniform shop for my four children easy professional and good value.
Happy with the quality of the products and the service.
Very good quality and service.
Perfect for my two granddaughters school uniform. Sizes correct, and as shown in photographs. Very satisfied.
Will in customer services was fantastic. 5 star service. Nothing was too much trouble.
Will be ordering again.
Great to find a supplier of school uniforms. I appreciate cost may be higher. I bought items at the discount price. I think I may have found the original price a little out of my range, unfortunately.
Fast delivery and good customer service stem exchanging a product.
Easy to order, excellent product and service.
I just want you to make longer length school trousers for boys who are very tall and skinny. I have bought 32in waist 34 in length but he needs 36 in length really and no one sells them in that combination of sizes.
Used before and will definitely keep using. Great service throughout.
Wrong item received and returned and exchanged item received within 5 days...amazing service.
Prompt efficient delivery Fabulous product.
It would be nice to see the skirts on a model.
I returned item for a smaller size and received it within 3 working days. Excellent service.
Like being able to get extra long leg length. Sometimes the trousers come with belts, and sometimes not, which could be made clearer in the description (but it may be me not reading further than leg length!).
Very happy with the service and products received. Thank you.
I bought items before directly from school shop in Shrewsbury, then I recognized the clothing brands. so confidence with the picture in the web.
I will now be using this website regularly for school uniform items. Straight forward and reliable service. Great quality trousers for my son.
School uniform shop for me is a life saver and I would always use yourselves first now before going to the school’s uniform shop you have most things I need for my children and stock is always good, all at reasonable prices which allows me to budget for school uniform needs so I’m very grateful.
I've bought these trousers for my son through my job and they are such good quality(he wears them for work).In fact the pairs that I'm replacing he's had for nearly 3yrs-they wash really well too!
Excellent service and super speedy delivery, arrived in plenty of time.
Brilliant service will definitely use again.
The delivery times could be improved, with estimated delivery stated on individual items.
Absolutely amazing company. The only place I can actually get trousers to fit my son.
I like the ethical standpoint.
Possibly add more models with the clothing.
Ordered from online before and always had a quick delivery.
Have bought many items previously through school uniform shop and have been very happy with them.
Its a first experience and it was good.
I didnt contact customer service for previous order. I would prefer an option to pay for speedier deliveries if possible.
Great site and customer service, I do not ggo anywhere else unless absolutely necessary.
Would not hesitate to recommend. Better service received over nominated school uniform shop.
Show when items are currently not in stock prior to ordering so customers are aware the item will be delayed.
Excellent Customer care and very prompt service.
Next day delivery would be great if available, for emergencies.
Very good firm to do business with.
Alternate items send but superb quality very like the original order and refund given. Very pleased.
The service was excellent and it was good to receive an email informing me that the return had arrived. I cannot compliment you too much.
Good range of stock and excellent speedy delivery. Returns process was painless. Will definitely use again in future.
Very quick delivery, easy to use website.
Easy to navigate website, returns process is simple, delivery is fast and free for orders over £50 thus making this my now preferred choice for school uniform items like trousers and shirts for my son. My only regret is that I did not discover your service years ago.
Excellent service will definitely use again and recommend!
Easy to use, size appropriate, quick service considering time of year, reasonable price.
Good communication from your team re a delay to my order which was out of your control.
Good service.
I wanted a particular product and the main supplier was out of stock when I googled them this was next best thing and I’m very happy and shall return direct to you guys.
Excellent product and very good service. Thank you.
Great quality.
We didn't know exactly what to buy so it took us a while to choose which one we need to purchase from a wide range of types available on your website. Every experience we had on your website was brilliant. Thank you.
Great service, keep up the good work, thank you!
Got a lovely email after I ordered saying one item was out of stock and so would take a while and was I happy to wait.
Very easy to order. Excellent fast service.
The speed of delivery and return for a replacement size was amazing.
Excellent service and value for money.
Really please with the customer service I received. Would highly recommend.
Free returns would possibly encourage more shoppers.
Your All doing a fantastic job and I know you are there if we need you. A big Thankyou.
Perfect straightforward site, easy to navigate, like the loyalty programme.
Excellent service. Also caters for teenagers which other sites don't seem to offer. Will be using again start of new school year in August.
Speedy delivery & great quality skirt, wouldn’t get them from anywhere else.
Products are excellent. Quicker postage would be an added bonus!
Great service, the points I had really helped towards the cost.
Excellent quality product at a reasonable price.
I would like to say how VERY helpful William Price was on my order, he went above my expectations, Thank you Mr Price.
Thanks for your help.
It was frustrating not being able to use my NHS discount online.
I rang to check availability for a school tie and ordered together with shirts that arrived so quickly. The person who dealt with my query was an absolute star - keep hold of him!
Thank you.
Excellent service would definitely recommend and definitely buy from you again.
Fabulous as always.
Quick, easy order to delivery. Delighted I found the pattern pinafore that my daughters school wears.
I was very pleased with the speed of delivery.
I was only sent 2 of the 3 school jumpers although invoice was showing all were sent. I rang the shop and the gentleman answering was really helpful. I received my jumper soon after. Very pleased with my experience and I think the reward scheme is a great idea.
I have a tall well-built son, and often can’t find school trousers to fit him in any shops, but can always get them from you. At a good price. THis recent delivery was particularly speedy.
Delivery was slower than I would expect. took me a while to locate returns form on your website.
Best school shirts, fit and style is perfect. True to sizing.
Fast, efficient service. Would buy again. Thank you.
Quality products.
We were very impressed by the quality of the boy's trousers.....much better than the previous pairs bought from the retailer we were told to shop from !
Overall I am very satisfied in the purchase we had and the others previously and all being well we will buy again in the future.
We are hoping that the more substantial material in these trousers will more effectively resist the boisterous play of our grandson.
Great company, great customer service, range and prices. If it wasn't for my son's needs, I think we would be buying all uniform from you - and hope I may be able to purchase parts in the future. My only comments for consideration: 14 day returns process is stressful! Especially when children are away for weekends with other parents, on school trips etc. It would be great if this was extended to be more comparable with other uniform providers. It would be great if SUS could start stocking some cotton shirts (or cotton wrapped polyester) and some poly wool trousers (e.g. not coated with Teflon), perhaps from places like Brook Taverner. The competition who do provide these are SchoolBlazer and John Lewis. (EcoOutfitters is too casual for senior students). It would also be helpful to indicate the rise of senior boys trousers (whether they are low, medium or high - and possibly a measurement of the rise). Thanks to your very helpful customer services team.
Great service !
Fabulous products. I've looked for so long to find uniform that actually fits! Thank you so much.
Very easy ordering process and speedy delivery. Thank you.
My first order was delayed due to it not arriving at the courier company so I waited longer than expected for my order. However, this would not put me off ordering from you again as it was soon rectified once I contacted you. Another order was raised immediately and the staff were very apologetic, helpful and friendly. Thank you.
Elise was extremely helpful in store and made the experience a lot easier.
I tried to exchange some trousers, the ones I wanted weren't available. One of your colleagues phoned to let me know - this was much appreciated.
I am very happy with my product.
The sportswear is fantastic quality, you don't have to iron it. I would say the tracksuit pants are a poor quality as they spilt and tear very easily. they are expensive so they need to be more robust. I do think you are very expensive, and this is a view many of the parents share at school. It is something that is being raised with the school. the frustration is that the normal Schoolwear can be bought for 60% less from Amazon or directly from the manufacturer. £37 for a school skirt is extortionate, £38 for a sports mid layer is ridiculous. Many of us have two children at WHS so it's incredibly expensive. You need to look at your prices as there is growing resentment at SchoolBlazer pricing.
I purchased the school trousers for my grandson. Yours is a very well established business and your name was known to me. It is well worth paying extra to get good quality items and my son has told e that they are a very good fit. Your firm has a more comprehensive sizing available, unlike a lot of other outlets.
Great service and will continue to use.
Very helpful. Easy to place an order due to schools re opening and school uniform shops not.
Possible pre pay option for returns, as even though we measured carefully the trousers and shirts were much too big. I would/should have ordered multiple sizes.
Great company.
Thanks to everyone. Happy new year.
William Price responded to my question on sizes quickly & thoroughly. Excellent customer service.
Putting the age groups next to the inches.
I had a problem with my return so I contacted customer service. They were understanding and sorted out the problem immediately. I would recommend to others.
Very satisfied with the quality of the trousers, quick delivery.
Great value for money cheaper than local uniform shop.
Fab trousers and excellent service.
